Key Policies & Procedures:

The Fundamentals

Every organization develops policies and procedures. Few keep them updated
Policies, procedures, job descriptions are eroded through time
As an organization grows employees take on additional /varied tasks outside the original role they were hired for. Has their core responsibilities been diluted? We live in a fast paced society. People move and with them knowledge
When new employees join your organization they will "import" their previous knowledge and experience, while this does invite innovation and a fresh perspective, there is also the risk that they may erode other important processes

It is important to ask the question: Do they (directors, manager and employees) have a clear understanding of our "key" standards?
It?s critical to capture the best practices and processes developed in your business
Managers and employees need easy access to policies and procedures as it relates to their position
In a diverse population documentation needs to be understood by front line employees
Employee opening, closing & procedures, general responsibilities and work processes need to be refreshed regularly

Live standards (those which are refreshed and reviewed on a regular basis) decrease insurance risk, litigious ramifications and most importantly, help employees clearly define your expectations of them
With my third party assistance, you can quickly identify key risk elements and implement effect suggestions

Assist your team in the development of your key Policy and Procedure needs
Design a format of policies and procedures that can expand as your company grows
Use "off the shelf" software that your organization (more than likely) is already using
Create a Q&A system that allows you to keep track of staff understanding of your key policy and procedures

Documented action plan/steps that create a better flow for the fundamental day to day tasks
Documented information demonstrating employee knowledge of specific policies and procedures
Limits risks that aren?t insurable (your business name and credibility)